Can I report counterfeit or fake items?

Can I report counterfeit or fake items?

Can I report counterfeit or fake items?

Yes, please contact customer support for immediate action.





    • Related Articles

    • What Happens If Hoopi Detects Sellers Selling Fake, Damaged, or Custom Items?

      What Happens If Hoopi Detects Sellers Selling Fake/Damaged/Custom Items? Hoopi strictly prohibits the sale of fake or custom cards. Policies include: Immediate Action: Fake/custom listings are removed, and the seller is warned. Repeated Violations: ...
    • Are custom, fake or sample items allowed on Hoopi?

      Are custom, fake or sample items allowed on Hoopi? No, Hoopi strictly prohibits the sale of fake, custom, or samples items. All listings must feature authentic products that comply with our platform policies. Listings found to contain fake items will ...
    • How Can I Prevent Receiving Fake Cards in the Future?

      How Can I Prevent Receiving Fake Cards in the Future? Purchase only from sellers with high ratings and positive reviews. Carefully review the item’s description and images before making a purchase. Report suspicious listings to our platform for ...
    • Can Buyers Report Sellers Who Fail to Fulfill Auction Orders?

      Can Buyers Report Sellers Who Fail to Fulfill Auction Orders? Yes, buyers can report unfulfilled orders through the Help Center. Our team will investigate and take appropriate action against the seller. For more info, you can refer to this article: ...
    • How to combine shipping for multiple items?

      How to combine shipping for multiple items? Coordinate with the seller to combine items into one shipment. This can be done through the app’s "Manage Order" feature. For more info, you can refer to this article: ...