What happens if I create a "Want to Buy" listing? Any "Want to Buy" listings found on the platform will be removed, and repeated violations may result in account restrictions.
Can I create a "Want to Buy" listing on Hoopi? No, buyers are not allowed to create "Want to Buy" listings on Hoopi. Our platform is strictly for purchasing from sellers' shops and listing items for sale.
What should I do if my listing was removed for violating the policy? If your listing was removed, review our product listing guidelines and ensure compliance before re-listing any items. If you believe your listing was removed by mistake, you may ...
What Happens If a Parcel Is Mishandled by the Courier? Contact the Courier: Report the issue with the tracking number. Notify the Buyer: Keep them updated on the resolution.
Can I Change the Shipping Method After Listing the Item? Yes, you can change the shipping method if the buyer has not made a payment. Simply update the shipping method via the app: Profile > Shop. If payment has been made, please contact support for ...