How Are the Fees Calculated (Singapore Sellers)?
How Are the Fees Calculated (Singapore Sellers)?
For the first 60 days, sellers enjoy a 0% commission fee on all sales.
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How Are the Additional Fees and Service Tax Calculated
Hoopi offers competitive fee structures for our sellers to ensure a seamless and profitable experience. For the first 60 days upon registration no commission fee will be charged for all transaction done in our platform. Below is detailed breakdown of ...
Can Buyers Report Sellers Who Fail to Fulfill Auction Orders?
Can Buyers Report Sellers Who Fail to Fulfill Auction Orders? Yes, buyers can report unfulfilled orders through the Help Center. Our team will investigate and take appropriate action against the seller. For more info, you can refer to this article: ...
How can sellers protect their shipments from courier mishandling?
How can sellers protect their shipments from courier mishandling? To minimize risks: Use a reliable courier service with a good track record. Purchase insurance for valuable parcels/large amount orders. Ensure items are securely packed to prevent ...
What Happens If Hoopi Detects Sellers Selling Fake, Damaged, or Custom Items?
What Happens If Hoopi Detects Sellers Selling Fake/Damaged/Custom Items? Hoopi strictly prohibits the sale of fake or custom cards. Policies include: Immediate Action: Fake/custom listings are removed, and the seller is warned. Repeated Violations: ...
What payment methods are available for buyers?
What payment methods are available for buyers? Buyers in Malaysia and Singapore can choose from secure payment options: Malaysia: Bank transfers (FPX, DuitNow), credit card/debit card, e-wallets (TNG, Boost, MAE, GrabPay), and FIUU cash payment ...