How can I report a seller or buyer attempting to deal outside Hoopi?

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• Can I deal outside the Hoopi platform with a buyer/seller?

  Can I deal outside the Hoopi platform with a buyer/seller? No, Hoopi strictly prohibits any transactions conducted outside the platform. This policy is in place to protect both buyers and sellers, ensuring secure payments and safeguarding against ...

• How to Become a Seller on Hoopi?

  How to Become a Seller with Hoopi? To create a seller account: Open the Hoopi App > Profile > Start Selling Today. Provide the required documents, including a selfie holding your MyKad (IC). Approval Timeline: The approval process takes 1-2 working ...

• Can Buyers Report Sellers Who Fail to Fulfill Auction Orders?

  Can Buyers Report Sellers Who Fail to Fulfill Auction Orders? Yes, buyers can report unfulfilled orders through the Help Center. Our team will investigate and take appropriate action against the seller. For more info, you can refer to this article: ...

• Can I make a payment outside of the Hoopi app?

  Can I make a payment outside of the Hoopi app? No, Hoopi very strict on this, all payments must be processed through the platform to ensure security and guarantee protections. Any sellers that offers in dealing outside Hoopi platform can be report ...

• What should I do if I receive an offer to transact outside Hoopi?

  What should I do if I receive an offer to transact outside Hoopi? If you receive such an offer, decline politely and continue using the platform to ensure a safe and reliable transaction. Report any suspicious activity to our support team to prevent ...