Why was my seller application rejected?

Why was my seller application rejected?

Why was my seller application rejected?
Your seller application may have been rejected due to issues related to the verification process. Common reasons include:

  1. Unclear MyKad/IC Image:

    • The uploaded MyKad/IC image is blurry, out of focus, or not fully visible, making it difficult for our team to verify your identity.
    • Ensure that the image is clear, all text and numbers are readable, and the entire card is captured without any part being cut off.

  2. Mismatch in Name or Details:

    • The name provided during registration does not match the details on your MyKad/IC.
    • Make sure to enter your full legal name as per your MyKad/IC and avoid using nicknames or incomplete names.

  3. Low-Quality or Incomplete Image Submission:

    • If the submitted photo is too dark, pixelated, or cropped, it may result in rejection.
    • Take the picture in good lighting and ensure your entire face and MyKad/IC details are clearly visible.

  4. Wearing Accessories (Hat, Sunglasses, Mask, etc.):

    • Photos with accessories such as hats, sunglasses, or masks covering the face cannot be accepted.
    • Remove any accessories and ensure your face is fully visible for verification purposes.

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