General
How Hoopi Handles Identical Auto-Bids
If two users place the same auto-bid amount, who wins? When multiple users place an auto-bid with the same maximum value, the system gives priority to the user who submitted it first. This means: The first auto-bid placed at that amount will take the ...
What happens if I create a "Want to Buy" listing?
What happens if I create a "Want to Buy" listing? Any "Want to Buy" listings found on the platform will be removed, and repeated violations may result in account restrictions.
What should I do if I'm looking for a specific item?
What should I do if I'm looking for a specific item? Buyers can browse through sellers' shops and product categories to find the items they need. If an item is not available, buyers are encouraged to check back later or explore different sellers.
Can I create a "Want to Buy" listing on Hoopi?
Can I create a "Want to Buy" listing on Hoopi? No, buyers are not allowed to create "Want to Buy" listings on Hoopi. Our platform is strictly for purchasing from sellers' shops and listing items for sale.
How do I check my chat history?
How do I check my chat history? Go to the Hoopi app, click the bell icon, and navigate to Messages for your chat history. For more info, you can refer to this article: ...
Box Breaking Feature
Box Breaking Feature Check the "Break" page in the app for live streams, upcoming breaks, and replay options For more info, you can refer to this article: https://help.hoopi.xyz/portal/en/kb/articles/discover-box-breaking-with-hoopi
Auto Bid Function in Auctions
Set Up automatic bidding Open Hoopi Application > Auction > Select Auction of Choice > Bid Now > Enter maximum bid amount > Confirm For more info, you can refer to this article: https://help.hoopi.xyz/portal/en/kb/articles/hoopi-auction
What happens if slots in a break are not fully purchased?
What happens if slots in a break are not fully purchased? If slots are not fully purchased, the team break will be canceled, and your payment will be refunded to your Hoopi Balance. For more info, you can refer to this article: ...