Return & Refund
Do Buyers Need to Pay for Return Shipping on Hoopi?
Yes, in most cases, buyers are responsible for covering the return shipping fee when sending an item back to the seller as part of a return or refund request on Hoopi. Tips for Return Shipping: Use tracked shipping to ensure safe delivery. Retain ...
Can I recall or cancel my bid after placing it?
Can I recall or cancel my bid after placing it? No, once a bid is placed on Hoopi, it cannot be recalled or canceled. All bids are considered final and binding as per our platform policy. Please ensure you are certain before placing a bid to avoid ...
How can I avoid refund issues in the future?
How can I avoid refund issues in the future? To avoid refund complications, always: Inspect your order immediately upon receipt. Keep proof of any issues such as damaged or incorrect items. Raise refund requests within the designated timeframe. For ...
What if my refund request is denied?
What if my refund request is denied? If your refund request is denied due to late submission, you may: Discuss alternative solutions with the seller. Use Hoopi’s dispute resolution services if necessary. For more info, you can refer to this article: ...