How Hoopi Auction Works

Hoopi Auctions are designed to be user-friendly and transparent, ensuring fairness for both buyers and sellers. Below is an overview of the auction process:

1. Listing an Item for Auction (For Sellers)

• Sellers can list items for auction by selecting the auction option during the listing process.
• Each auction must include a clear description, images, starting bid price, and auction duration.
• Once the auction is live, buyers can start placing their bids.

2. Placing a Bid (For Buyers)

• To participate, buyers must have an active Hoopi account.
• Browse auction listings and place bids by entering the desired amount.
• Buyers can choose to place a manual bid or use the Auto Bid feature, which automatically increases their bid within their set limit.
• Once a bid is placed, it cannot be canceled or modified.

3. Winning an Auction

• The highest bid at the end of the auction wins.
• The winning bidder will receive a notification and must complete the payment within 5 days.
• Failure to pay within the given timeframe will result in account restrictions.

4. Completing the Transaction

• After the payment is confirmed, the seller must ship the item within 7 days.
• Buyers can track their order in website tracking.
• Once received, buyers are encouraged to click “Order Received” to finalize the transaction or the order auto complete within 10 days.

5. Dispute Resolution

• If the buyer receives an item that does not match the listing or is damaged, they can report it within 48 hours for resolution.
• Hoopi will mediate disputes and may issue refunds or replacements based on the case.

Hoopi Auction Rules and Policies

To maintain a fair and trustworthy platform, Hoopi has set clear rules for both buyers and sellers.

Rules for Buyers:

1. Bidding is Final: Once a bid is placed, it cannot be canceled or withdrawn.
2. Timely Payment: Payments must be completed within 5 days of winning the auction.
3. No Joy Bidding: Repeated non-payment after winning an auction will result in account suspension or banning.
4. Accurate Information: Ensure your shipping details are correct to avoid delivery issues.
5. Communication: If there are issues with the order, contact the seller or Hoopi customer support promptly.

Rules for Sellers:

1. Accurate Descriptions: Items must be listed with correct details, images, and condition.
2. Timely Fulfillment: Orders must be shipped within 6 days after receiving payment.
3. Handling Disputes: Sellers should work with buyers and Hoopi support to resolve issues.
4. No Fake or Custom Cards: Selling counterfeit items will result in permanent suspension.
5. Auction Fulfillment: Sellers must fulfill auction orders; failure to do so will lead to warnings and account penalties.

What Happens If a Buyer Fails to Pay?

If a buyer does not complete payment within the 5-day period:

• Their account will be restricted from bidding on future auctions.
• A warning will be issued, and further non-compliance may result in account suspension.
• Hoopi reserves the right to ban repeat offenders to protect sellers' interests.

Best Practices for a Successful Hoopi Auction Experience

Whether you're buying or selling, following these tips can help you get the most out of Hoopi Auctions:

• For Buyers:

  • Set a budget and stick to it.
  • Read item descriptions carefully before placing bids.
  • Monitor your bids to stay ahead of competitors.

• For Sellers:

  • Provide clear and honest product descriptions.
  • Set a competitive starting bid price to attract more buyers.
  • Respond promptly to buyer inquiries.