How to Make a Withdrawal in the Hoopi App

How to Make a Withdrawal in the Hoopi App

How to Make a Withdrawal in the Hoopi App

Introduction

The Hoopi app offers a seamless withdrawal process for sellers to transfer their earnings to their bank accounts. This guide will walk you through the steps to monitor your earnings, set up your account, and withdraw your funds efficiently.

Steps to Make a Withdrawal

1. Monitor Your Earnings

  • View Sales: To check your earnings, click on the "View Sales" option in your profile.
  • Ensure that your earnings have reached a minimum threshold of RM 5, as withdrawals are only allowed for balances exceeding this amount.

2. Finalize Your Account Setup

  • Account Setup: Click on the designated link or option in the app to complete your account setup.
  • Make sure all details are accurate, as errors could delay your withdrawal process.

3. Application Review

  • Review Process: Your withdrawal application will be reviewed and processed within 3 business days.
  • Notification: Once approved, you will receive a notification via SMS.

4. Request a Withdrawal

  • After meeting the minimum balance requirement and completing your account setup, click on the "Withdraw" button to transfer your earnings to your bank account.

5. Processing Time

  • Timeline: Withdrawals is T+3 working days, i.e. 4 working days to process, excluding weekends and public holidays.
  • Seller shall receive the withdrawal in the bank before 11:59pm of the 4th working days.

Important Notes

  • Ensure that all bank details provided are accurate to avoid delays.
  • You can track the status of your withdrawal under the "Withdrawals" section in the app.


How to Contact Us

If you face any issues during the withdrawal process, feel free to reach out to us:

  • Help Center: Access via Profile > Help Center > Contact Us.
  • Email: Write to us at help@hoopi.xyz.
  • WhatsApp: Message us at 019-485 4920.

Our working hours are:

  • Weekdays: 9:00 AM to 10:00 PM
  • Weekends and Public Holidays: 12:00 PM to 8:00 PM

    • Related Articles

    • Hoopi Order Processing Guide

      Order Processing Guide for Hoopi Sellers Managing your orders effectively on Hoopi ensures a seamless experience for both buyers and sellers. This guide walks you through the step-by-step process for handling orders on Hoopi, applicable to both ...

    • How to Check and Update Your Bank Account Linked to Your Hoopi Profile

      How to Check and Update Your Bank Account Linked to Your Hoopi Profile Ensuring accurate bank account information is vital for smooth financial transactions and withdrawals on Hoopi. Here's how you can check and update your linked bank details: Steps ...

    • Hoopi Return and Refund Process for Sellers

      Hoopi Return and Refund Process for Sellers At Hoopi, we are dedicated to maintaining a fair and efficient platform for both buyers and sellers. This guide outlines the return and refund process for sellers, ensuring clarity and smooth resolution of ...

    • Drop-Off Completion Process Guide on Hoopi

      Drop-Off Completion Process Guide When sellers selects the Drop-Off option for delivery, completing the transaction requires the buyer to provide an Drop-off Code. This code confirms the successful handover of the item and finalizes the order on the ...

    • Accepting Best Offers in Hoopi Auction and Marketplace

      Accepting Best Offers in Hoopi Auction and Marketplace Hoopi provides a "Best Offer" feature that allows buyers and sellers to negotiate prices for items listed in the auction or marketplace. This feature is designed to provide flexibility and ...