Hoopi order processing, Hoopi buyer guide, Hoopi seller guide, order shipping Hoopi, Hoopi Marketplace guide, Hoopi Auction orders, Hoopi order completion, buyer-seller guide Hoopi.

Hoopi Order Processing Guide

Order Processing Guide for Hoopi Sellers

Managing your orders effectively on Hoopi ensures a seamless experience for both buyers and sellers. This guide walks you through the step-by-step process for handling orders on Hoopi, applicable to both Marketplace and Auction transactions.

Step 1: Order Notification

  • When a buyer places an order, you will receive an order notification in the app.
  • The order will appear in the Pending Orders section until payment is confirmed by the buyer.

Step 2: Payment Confirmation

  • Once the buyer completes the payment, the order status changes to "To Ship".
  • This indicates that the payment is confirmed, and you can proceed with packaging and shipping the order.

Step 3: Shipping the Order

For Courier Shipping:

  1. Securely pack the item to prevent damage during transit.
  2. Provide the tracking number and Link URL in the Hoopi app to keep the buyer informed.
  3. Ensure the package is shipped promptly to meet the platform's 6-day timeline.

For Drop-Off Option:

  1. Coordinate with the buyer for drop-off details.
  2. The buyer will provide an Order Code, which can be found in their app under the "To Ship" section. Prefer once passed the item, request the code with the buyer.
  3. Enter the Order Code in the app to confirm the delivery. Ensure the code is entered correctly, including any special characters.

Step 4: Order Completion

  • After receiving the item, buyers have 7 days to click "Order Received" in the app to confirm the delivery.
  • If the buyer does not take this action within 7 days, the system will automatically mark the order as completed.

Tips for Sellers

  1. Ensure all shipping details, including the tracking number, are accurate and up to date.
  2. Use the Chat feature in the app to address any buyer inquiries promptly.
  3. Monitor your To Ship section regularly to avoid delays in fulfilling orders.
For any additional support or inquiries, feel free to contact Hoopi Support at:

The Hoopi Team

    • Related Articles

    • Drop-Off Completion Process Guide on Hoopi

      Drop-Off Completion Process Guide When sellers selects the Drop-Off option for delivery, completing the transaction requires the buyer to provide an Drop-off Code. This code confirms the successful handover of the item and finalizes the order on the ...

    • Hoopi Return and Refund Process for Sellers

      Hoopi Return and Refund Process for Sellers At Hoopi, we are dedicated to maintaining a fair and efficient platform for both buyers and sellers. This guide outlines the return and refund process for sellers, ensuring clarity and smooth resolution of ...

    • How to Combine Orders for Shipping on Hoopi

      How to Combine Orders for Shipping on Hoopi Sellers on Hoopi can combine shipping for a buyer's multiple purchases to provide a seamless experience. Here’s how the process works and the steps to follow: Policy for Combined Shipping Single Combination ...

    • How to Make a Withdrawal in the Hoopi App

      How to Make a Withdrawal in the Hoopi App Introduction The Hoopi app offers a seamless withdrawal process for sellers to transfer their earnings to their bank accounts. This guide will walk you through the steps to monitor your earnings, set up your ...

    • Accepting Best Offers in Hoopi Auction and Marketplace

      Accepting Best Offers in Hoopi Auction and Marketplace Hoopi provides a "Best Offer" feature that allows buyers and sellers to negotiate prices for items listed in the auction or marketplace. This feature is designed to provide flexibility and ...