Drop-Off Completion Process Guide on Hoopi

Drop-Off Completion Process Guide on Hoopi

Drop-Off Completion Process Guide

When sellers selects the Drop-Off option for delivery, completing the transaction requires the buyer to provide an Drop-off Code. This code confirms the successful handover of the item and finalizes the order on the platform. Below are detailed steps and recommendations to ensure a smooth process for both parties.

When meetup/message buyer > Get the drop-off code from their Hoopi App > To-Ship at the top

How the Drop-Off Process Works

  1. The order will only be marked as complete once the buyer provides the Drop-off Code after receiving the item.
  2. The Drop-off Code serves as a verification tool, ensuring that the transaction is completed securely.

Recommendations for Sellers

To ensure the drop-off process goes smoothly, follow these best practices:

  1. Deliver the Item Promptly:
    Coordinate with the buyer to finalize the drop-off details and deliver the item to the agreed location.

  2. Request the Order Code Immediately:
    After delivering the item, politely ask the buyer to provide the Order Code on the spot. This step ensures that the transaction is completed immediately.

  3. Verify the Code:
    Double-check the Order Code provided by the buyer and enter it accurately in the app to confirm the completion.

Important Notes for Sellers

  • Maintain Clear Communication:
    Keep the buyer updated throughout the process, including drop-off arrangements and order status.

  • Double-Check Information:
    Ensure that the Order Code or any tracking details are accurate to avoid unnecessary delays or disputes.

  • Build Trust:
    Following these steps ensures a smooth transaction and fosters trust within the Hoopi community.

Need Assistance?

If you encounter any issues or have additional questions about the drop-off process, feel free to reach out to the Hoopi Help Center:

By adhering to these guidelines, sellers can ensure secure and efficient transactions while providing a positive experience for buyers.

The Hoopi Team

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