Hoopi Updated Auction Payment Policy (Effective 15 July 2025)

Policy Update : New 3-Day Payment Deadline for Auctions & Offers

New 3-Day Payment Deadline for Auctions & Offers


Effective 15th July 2025, Hoopi will enforce a new payment policy for all auction wins and marketplace offer orders.

🕒 What’s the New Rule?

  • Buyers now have 3 calendar days to complete payment after an auction ends or an offer is accepted.

  • The countdown starts from the moment the order is created.

  • No automatic grace period will be granted.

  • If payment is not completed in time, the account will be restricted from:

    • Bidding in auctions

    • Making new purchases

🎯 Why This Update?

This policy is designed to:

  • Encourage prompt payments from buyers

  • Reduce waiting time for sellers

  • Speed up item release and delivery

  • Create a smoother, more reliable buying experience for all parties

🔒 Penalties for Late Payment

  • The account will be automatically restricted after 3 days.

  • Repeat offenses may result in:

    • Permanent account suspension

    • Auction wins being revoked

    • Listing access being limited

✅ What You Should Do

  • Make full payment within 3 days of winning or accepting an offer.

  • If you need an extension, contact the seller immediately and confirm an agreement.

  • Stay on top of your purchases by enabling notifications in the Hoopi app.

For any concerns or clarifications, For further assistance, feel free to contact the Hoopi Help Center:

Email: help@hoopi.xyz

WhatsApp: 019-485 4920

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