What happens if I fail to fulfil an auction order?

What happens if I fail to fulfil an auction order?

What happens if I fail to fulfil an auction order?

  • First Occurrence: You will receive a warning and a reminder of your obligations.
  • Second Occurrence: Your seller account will be temporarily suspended.
  • Repeated Violations: Further non-compliance may result in permanent suspension.



For more info, you can refer to this article: https://help.hoopi.xyz/portal/en/kb/articles/hoopi-auction-policy

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