Can I Cancel an Auction Order If I Lose the Card?

Can I Cancel an Auction Order If I Lose the Card?

Can I Cancel an Auction Order If I Lose the Card?

No, Hoopi very strict on this, sellers must fulfill auction orders. If the card is lost, find a suitable replacement or refund the buyer. Failure to comply may result in penalties.



For more info, you can refer to this article: https://help.hoopi.xyz/portal/en/kb/articles/hoopi-auction-policy

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