What Should I Do If I Reach My Payment Limit When Making a Purchase?

What Should I Do If I Reach My Payment Limit When Making a Purchase?

If you've reached your bank transfer limit and cannot complete your purchase, you can consider the following options:

  1. Use a Credit Card Instead:

    • If your bank transfer limit has been reached, try switching to a credit card to complete your payment. Hoopi supports multiple credit cards to ensure a smooth transaction process.

  2. Increase Your Bank Transfer Limit:

    • Contact your bank via online banking, mobile app, or customer service to request a temporary or permanent increase in your transfer limit.

  3. Manual Bank Transfer Option:

    • If you're still unable to process the payment via the app, you can opt for a manual bank transfer. Follow these steps:
      1. Contact our support team via WhatsApp at 019-485 4920.
      2. We will provide the bank account details for the manual transfer.
      3. Once payment is made, submit proof of payment (receipt/screenshot) for confirmation.


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