Can I cancel the order after purchase?
Can I cancel the order after purchase?
Contact customer support via WhatsApp (019-485 4920) with proof and a valid reason to request a refund.
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How Do I Cancel an Order?
How Do I Cancel an Order? Sellers cannot cancel orders. However, communicate with buyers if the item is unavailable, and guide them to contact Customer Support for refunds.
Can I cancel an order before payment?
Can I cancel an order before payment? No, cancellation of unpaid orders is not allowed to avoid joy bidding. Non-payment will result in account restrictions. For more info, you can refer to this article: ...
Can I Cancel an Auction Order If I Lose the Card?
Can I Cancel an Auction Order If I Lose the Card? No, Hoopi very strict on this, sellers must fulfill auction orders. If the card is lost, find a suitable replacement or refund the buyer. Failure to comply may result in penalties. For more info, you ...
Can I recall or cancel my bid after placing it?
Can I recall or cancel my bid after placing it? No, once a bid is placed on Hoopi, it cannot be recalled or canceled. All bids are considered final and binding as per our platform policy. Please ensure you are certain before placing a bid to avoid ...
What Should I Do If I Reach My Payment Limit When Making a Purchase?
If you've reached your bank transfer limit and cannot complete your purchase, you can consider the following options: Use a Credit Card Instead: If your bank transfer limit has been reached, try switching to a credit card to complete your payment. ...