Hoopi Fraud Detection, Hoopi Account Suspension, Joy Bid Policy Hoopi, Non-Payment Restriction Hoopi, Hoopi Auction Rules

Fraudulent Activity and Joy Bid Policy on Hoopi

Fraudulent Activity Detected

To ensure the integrity and security of our platform, Hoopi takes immediate action against any fraudulent activities. Below are the measures we implement:

1. Immediate Suspension

  • Accounts involved in fraudulent activity will be immediately suspended for investigation.
  • This includes:
    • Normal users.
    • Banned users.
    • Special orders with overdue payments (e.g., auctions not paid within 3 days).
    • Special orders closed.
    • Permanently banned shops.

2. Investigation

  • An investigation will be conducted to verify the fraudulent activity.
  • This process may include:
    • Reviewing transactions.
    • Analyzing user behavior.
    • Checking order history.
  • If necessary, refunds or order cancellations will be processed.

3. Banned Accounts

  • Accounts found guilty of fraudulent activities will be permanently banned, restricting any future access to the platform and its services.

Joy Bid Policy

At Hoopi, we aim to maintain a fair and reliable marketplace for all users. The following policy applies to buyers who win an auction but fail to complete payment (Joy Bid):

1. Payment Timeline

  • Buyers are required to complete payment within 3 days after winning an auction.

2. Account Restriction for Non-Payment

  • If payment is not made within the specified timeframe:
    • The buyer's account will be restricted from making further purchases on the platform.
    • To lift the restriction, the buyer must contact the Help Center for assistance.

3. One-Time Account Reactivation

  • Accounts can only be reactivated once following a non-payment restriction.
  • Multiple instances of non-payment will result in a permanent ban from the platform.

4. Commitment to Fairness

  • This policy ensures:
    • Fair treatment of all users.
    • Sellers are not negatively impacted by unpaid auctions.

Need Assistance?

For further clarification or to resolve account restrictions, please contact:

The Hoopi Team

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