Penalties & Account Suspension Policy on Hoopi

Penalties & Account Suspension on Hoopi

To maintain a safe and trustworthy platform, Hoopi enforces strict rules against fraud, abuse, and policy violations. Below are the penalties that may apply if you break our rules or misuse the platform.

๐Ÿ”’ Immediate Account Suspension

Your account may be immediately suspended for investigation if involved in:

  • ๐Ÿšจ Fraudulent activity

  • ๐Ÿ›’ Special orders not paid (e.g., auction not paid within 3 days)

  • ๐Ÿ•’ Overdue payments on exclusive listings

  • โŒ Orders closed due to violations or disputes

  • ๐Ÿง‘โ€โš–๏ธ Repeat bans from prior accounts (normal or seller)

๐Ÿงพ Who Can Be Suspended?

Suspension applies to:

  • โœ… Regular buyers and users

  • โœ… Previously banned users who return using a new account

  • โœ… Sellers with permanently closed shops

  • โœ… Users with unpaid auction or pre-order items

  • โœ… Any account flagged for suspicious or harmful behavior

โš ๏ธ What Happens After Suspension?

  • Your account is frozen during the investigation

  • You may lose access to auctions, wallet funds, or order history temporarily

  • Repeat or confirmed violations can lead to permanent ban

  • Inactive sellers or banned shops may not be reinstated

๐Ÿ’ก How to Avoid Penalties

  • Always pay for auction wins within 3 days

  • Do not attempt to bypass bans or system rules

  • Only use one verified account per person

  • Follow all seller and buyer terms fairly

Need Assistance?

For further clarification or to resolve account restrictions, please contact:

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