What proof do I need to submit when reporting damaged Slabs or Items?

What proof do I need to submit when reporting damaged Slabs or Items?

What proof do I need to submit when reporting damaged Slabs or Items?

To process your claim, provide the following:

  • Clear photos of the item showing the damage, possible to circle the damage mentioned.
  • An unboxing video (less than 1min) demonstrating the condition of the item upon arrival or video unboxing.
  • Details of the order ID, including the tracking number and order details.

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