Finance Related
What does "Awaiting Payment" mean?
What does "Awaiting Payment" mean? "Awaiting Payment" indicates that the buyer has not yet confirmed the receipt of the order by clicking the "Order Received" button. For more info, you can refer to this article: ...
How can I avoid delays in future withdrawals?
How can I avoid delays in future withdrawals? To ensure smooth withdrawals: Keep your account and bank details up-to-date. Ensure any pending verification requirements are completed promptly. Avoid submitting withdrawal requests during public ...
What should I do if my withdrawal exceeds 3 days?
If your withdrawal exceeds 3 working days (excluding weekends and holidays, T+3), please follow these steps: Check your registered bank account details in your profile to ensure accuracy. Check your email address for any updates or notifications ...
How Are the Fees Calculated (Singapore Sellers)?
How Are the Fees Calculated (Singapore Sellers)? For the first 60 days, sellers enjoy a 0% commission fee on all sales. For more info, you can refer to this article: ...
Minimum amount for withdrawal?
Minimum amount for withdrawal? The minimum withdrawal amount is RM5. For more info, you can refer to this article: https://help.hoopi.xyz/portal/en/kb/articles/how-to-make-a-withdrawal-in-the-hoopi-app
How Long Does a Withdrawal Take on Hoopi?
How Long Does a Withdrawal Take? Typically, turnaround time for withdrawal payout is 4 days (Transaction Working Day + 3 Working Days, not including weekends and Public Holidays). Processing Timeline: Working days are considered Monday to Friday, ...
How Are the Additional Fees and Service Tax Calculated
Hoopi offers competitive fee structures for our sellers to ensure a seamless and profitable experience. For the first 60 days upon registration no commission fee will be charged for all transaction done in our platform. Below is detailed breakdown of ...