- Hoopi Box Related
- What grading companies are included in Hoopi boxes?- What grading companies are included in Hoopi boxes? Hoopi works with a variety of trusted grading companies to ensure high-quality slabs. These include: PSA (Professional Sports Authenticator) Beckett Grading Services (BGS) PCG (Premier Card Grading) ... 
- What should I do if I receive the wrong item?- What should I do if I receive the wrong item? If you receive the wrong item: Apology and Resolution: We sincerely apologize for the mistake and assure you that you will receive the correct item. Steps to Resolve: A new order will be created in our ... 
- Can the same card appear in different tiers across boxes?- Can the same card appear in different tiers across boxes? Yes, the same card may appear in different tiers depending on the box's overall pricing and reward structure: For example, a card classified as A-tier in a RM50 banner could be classified as ... 
- Will I receive a replacement for my damaged Slabs?- Will I receive a replacement for my damaged Slabs? If your claim is approved, Hoopi will: Notify you of the approval and provide details on the replacement process. Ship the replacement item with a new tracking number. Will include complimentary gift ... 
- How does Hoopi handle S or A-tier damaged Slabs?- How does Hoopi handle S or A-tier damaged Slabs? For high-value items, such as S or A-tier cards: Submit the proof of damage as requested from our Help Support. The case will be escalated to our Hoopi’s Resolution Specialist for further evaluation ... 
- What proof do I need to submit when reporting damaged Slabs or Items?- What proof do I need to submit when reporting damaged Slabs or Items? To process your claim, provide the following: Clear photos of the item showing the damage, possible to circle the damage mentioned. An unboxing video (less than 1min) demonstrating ... 
- What should I do if I receive cracked or damaged Slabs or Items?- What should I do if I receive cracked or damaged goods? If you receive cracked or damaged goods, follow these steps: Take clear photos or videos of the item and its packaging (including the shipping label). Ensure the unboxing video shows the damage ... 
- Can I Get an S-tier If I Bought 10 + 10 from Different Purchases?- Can I Get an S-tier If I Bought 10 + 10 from Different Purchases? No, to be eligible for the S-tier, you must combine 20 boxes in a single purchase. For more info, you can refer to this article: ...